1. INTRODUCTION
These General Terms and Conditions (“Terms”) govern the rules for access to and use of the website https://gbgold.bg
(the “Website”), as well as the processing of personal data by its owner.
By accessing and using the Website, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree with the Terms, please discontinue using the Website.
2. TRADER INFORMATION
Goldenbrothers Group Ltd.
Company Registration Number (UIC): 201963026
VAT Number: BG201963026
Registered office and address of management:
18 Georgi Kondolov Street,
Kardzhali, Republic of Bulgaria
Representatives (Managing Directors):
Yuzkan Yusein, Selyahtin Yusein
Contact: info@bggold.bg
3. NATURE OF THE WEBSITE AND SERVICES PROVIDED
3.1. Informational purpose
BGGOLD.BG is an informational online platform providing data and materials related to:
- investment gold, silver, and other precious metals;
- product descriptions and characteristics;
- indicative price levels;
- market and educational information.
3.2. No online store
The Website does not operate as an online store within the meaning of consumer protection legislation and:
- does not offer online purchases;
- does not maintain a shopping cart;
- does not allow the conclusion of distance contracts;
- does not require user registration.
4. PURCHASE PROCESS
All transactions are carried out exclusively outside the Website, according to the following procedure:
Product selection
The user browses the catalogue and selects a desired product.
Telephone contact
By using the “Call” button or making a direct phone call, the user contacts a company representative who:
- confirms the current price;
- checks availability;
- provides payment information.
Confirmation and payment
A transaction is considered concluded only after explicit telephone confirmation and receipt of a bank transfer payment.
5. PRICES AND MARKET CONDITIONS
5.1. All prices published on the Website are indicative and are based on international market quotations (spot price).
5.2. Due to the high volatility of the precious metals market, prices may change multiple times during a single day.
5.3. Prices displayed on the Website do not constitute a binding offer and do not create an obligation to conclude a transaction.
5.4. The only valid price is the one confirmed by telephone at the time of the conversation.
6. DELIVERY AND PAYMENT
6.1. Products are dispatched only after receipt of a confirmed bank transfer payment.
6.2. Delivery is:
- discreet;
- insured;
- carried out by licensed courier operators.
6.3. In certain cases, inspection of the shipment may not be permitted where it could compromise the integrity of the certificate or original packaging.
7. RIGHTS AND OBLIGATIONS OF USERS
The user undertakes to:
- use the Website lawfully and in good faith;
- not compromise the security or functionality of the Website;
- not distribute malicious software;
- not use Website content for commercial purposes without permission.
The user has the right to:
- use the content for personal, non-commercial purposes;
- contact the company for information;
- exercise their rights related to personal data protection.
8. LIMITATION OF LIABILITY
8.1. All information on the Website is provided for informational purposes only.
8.2. The company shall not be liable for:
- market fluctuations;
- investment decisions made based on Website information;
- technical interruptions or outages;
- actions of third parties or external websites.
9. PERSONAL DATA PROTECTION (GDPR)
9.1. Goldenbrothers Group Ltd. processes personal data in accordance with Regulation (EU) 2016/679 (GDPR).
9.2. The minimum necessary data may be collected, including:
- name, phone number, email address (if provided);
- contact form data;
- IP addresses and technical logs;
- cookies.
9.3. Personal data shall not be disclosed to third parties unless required by law.
9.4. Users have the right to:
- access;
- rectification;
- erasure;
- restriction of processing;
- objection;
- data portability.
Contact: info@bggold.bg
10. COOKIES
The Website uses cookies for:
- essential functionality;
- statistical analysis;
- improvement of user experience.
Users may manage cookies through their browser settings.
11. AMENDMENTS TO THE TERMS
The company reserves the right to amend these Terms at any time. Amendments take effect upon publication on the Website.
12. APPLICABLE LAW
All matters not regulated herein shall be governed by the laws of the Republic of Bulgaria.
Any disputes shall be resolved by the competent court at the registered seat of the company in Kardzhali, Bulgaria.